An AI intake assistant that qualifies clients while you sleep.
Most law firm websites lose the majority of visitors, and most legal leads arrive after hours and go to whichever firm answers first. A custom-trained intake chatbot captures the matter, qualifies the lead, and books the consultation — around the clock.
Trained on your practice areas and intake criteria, with the disclaimers and guardrails legal intake requires — and security review led by a CISSP-certified practitioner.
Speed to lead decides who wins the matter.
A potential client with an urgent legal problem doesn't fill out one contact form and wait. They contact several firms and hire the one that responds first with confidence. If your intake depends on someone being at a desk during business hours, you lose the nights, weekends, and everything that comes in while your team is on other calls.
A static contact form makes it worse: "someone will get back to you" is exactly the friction that sends a stressed prospect to the next firm. An intake assistant turns that dead moment into a qualified, routed matter with the case type and urgency already captured.
Intake, qualification, and routing — done right.
Not a generic FAQ widget. A purpose-built intake assistant with the guardrails a law firm requires.
24/7 intake that never sleeps
Most legal leads arrive after hours and go to whoever answers first. A trained intake assistant captures the matter, qualifies the lead, and books the consultation while your office is closed.
Case-type qualification
The bot asks the right questions for the practice area — personal injury, family, estate, criminal, business — so your team opens every call already knowing the matter type, urgency, and fit.
Trained on your firm, not the internet
It knows your practice areas, your intake criteria, your jurisdictions, and your process — not generic legal information. No unauthorized legal advice, clear disclaimers, escalation to a human when needed.
Conflict-aware and disclaimer-safe
Built with the guardrails legal intake requires: no advice that creates liability, explicit "not legal advice" framing, and clean handoff of qualified matters to your team.
Routing and follow-up
Qualified matters route to the right attorney or intake coordinator instantly, with automated follow-up so no lead goes cold between first contact and consultation.
Confidential by design
Sensitive intake details are handled with appropriate security controls and access limits — with security review led by a CISSP-certified practitioner.
Law firm chatbots — common questions.
Can an AI chatbot give legal advice?
No — and a well-built one is specifically designed not to. A law firm intake chatbot qualifies and routes potential clients; it does not provide legal advice, which would create liability and potential unauthorized-practice issues. We build in explicit disclaimers, scope limits, and human escalation so the bot captures the matter without ever crossing into advice.
How is this different from a generic website chatbot?
A generic chatbot answers FAQs from a template. A law firm intake assistant is trained on your specific practice areas, intake criteria, and jurisdictions. It asks the qualifying questions that matter for each case type and hands your team a structured, pre-qualified matter — not a vague "someone wants to talk."
Will it replace our intake staff?
No — it makes them more effective. The bot handles first contact, qualification, and after-hours capture, so your intake team spends their time on qualified matters instead of triaging every inbound message. Anything sensitive or complex escalates to a human immediately.
What happens to confidential intake information?
It's handled with appropriate security controls and least-privilege access, and the architecture is designed so sensitive details are stored and routed securely. Our security work is led by a CISSP-certified practitioner. We scope every build to the confidentiality the practice requires.
How much does a law firm chatbot cost?
A custom-trained intake assistant starts at $1,500 as a single build, with larger engagements that combine the chatbot with website and automation work ranging higher. Every engagement starts with an audit to scope the right fit for your firm.
Capture the matters you're losing after hours.
Start with a free AI Growth Audit. We map where leads fall through and show you exactly what an intake assistant would capture for your firm.