An AI receptionist that never sends a patient to voicemail.
Every missed call is a patient who may book with someone else. An AI receptionist answers calls and messages, books appointments, and screens by reason — around the clock — so your front desk stops losing patients to a busy signal.
Built HIPAA-aware inside a BAA-covered boundary, integrated with your scheduling, with security review led by a CISSP-certified practitioner.
Front-desk coverage that scales with your day.
Use it full-time or only for after-hours and overflow. Either way, no call or message goes uncaptured.
Answers the calls you miss
A huge share of patient calls go to voicemail during busy hours, lunch, and after close. An AI receptionist answers every one, so no prospective patient hits a dead end.
Books and reschedules appointments
It handles scheduling, reschedules, and cancellations against your calendar rules — capturing the appointment instead of promising a call back.
Screens and routes by reason
It captures the reason for the visit, urgency, and insurance basics, then routes to the right destination — a queue, a provider, or a human — with the context attached.
Answers common questions
Hours, location, services, new-patient process, forms, directions — the repetitive questions that eat front-desk time, handled automatically.
After-hours and overflow coverage
Use it around the clock or only when your team is slammed. Either way, calls and messages get captured and followed up instead of lost.
HIPAA-aware by design
Because patient interactions involve PHI, the system is built inside a BAA-covered boundary with least-privilege access and audit logging — security review led by a CISSP-certified practitioner.
AI receptionists — common questions.
What is an AI receptionist for a medical practice?
An AI receptionist is an automated intake system that answers calls and messages, books and reschedules appointments, screens patients by reason and urgency, and answers common questions — around the clock. It handles first contact so your front-desk team focuses on the patients in front of them.
Does it replace our front-desk staff?
No — it takes the repetitive, after-hours, and overflow load off them. Your staff spend their time on patients who need a human, while the AI captures everything that would otherwise go to voicemail or a dead contact form.
Is it HIPAA compliant?
It is built to be. Because patient interactions involve PHI, we architect the system inside a BAA-covered boundary with least-privilege access and audit logging, and reflect it in your Security Risk Assessment. Our security work is led by a CISSP-certified practitioner.
Can it work with our scheduling and EHR systems?
Yes — integration is part of the build. We connect it to your scheduling and, where appropriate, your EHR and phone system so bookings and patient context flow into the tools your team already uses.
How much does an AI receptionist cost?
It depends on scope — voice, chat, or both, and the depth of integration. Builds start at $1,500, with larger engagements ranging higher. Every engagement starts with an audit to scope the right fit for your practice.
Stop losing patients to a busy signal.
Book a discovery call. We map where calls and messages fall through and show you exactly what an AI receptionist would capture for your practice.